Welcome to the online home of the the UT Tyler Cowan Center!
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The experience of a live performance is the stuff memories are made of! Thrilling, dramatic, enticing, inspiring, breathtaking, and hilarious... Each moment is an experience all its own. We invite you to make memories with the millions of moments that are waiting for you this season at the UT Tyler Cowan Center. Subscribe today and enjoy each and every one of them.
About the Cowan Center

BOX OFFICE HOURS
Monday-Friday (9 AM – 4 PM) and one hour prior to each performance.
All sales – phone, internet, window, fax or mail – begin at 9 AM on the on-sale date.
The Box Office is closed for University holidays.

HANDLING FEES
SUBSCRIPTION ORDERS:
Window, phone, fax or mail: $8 per order handling fee for season packages and $2 per order postage.

ONLINE SUBSCRIPTIONS:
$8 per order handling fee plus $10 per order internet fee and $2 per order postage.

NON-SUBSCRIPTION ORDERS: Window, phone, fax or mail: $4 per order handling fee and $1 postage per order for non-subscription tickets.

ONLINE NON-SUBSCRIPTION ORDERS: 
$4 per order handling fee plus a $3 per ticket internet fee and $1 per order postage.

REWARDING YOUR LOYALTY
TICKETING SENIORITY (Who gets seated first?)

  • Subscribers are seated first.
  • Circle members are seated second (after subscribers).
  • The general public is seated third (during on-sale dates per show).

MEMBERS HAVE BENEFITS TOO!

  • Members of $1000 and up receive priority seating either for subscription renewals or new season subscription sales.
  • Second seating after subscribers during August member sales and all season long.
  • An invitation to a members-only gala with a special guest appearance (for members at the $200 level and above).
  • To view other benefits, visit www.CowanCenter.org for the complete list.

UT TYLER & UT HEALTH NORTHEAST CENTER EMPLOYEES
University employees may download your discounted season order form. Requests for discount must be made at the time of purchase (no retro-active discounts). Discounts are available for two tickets per event.

UT TYLER STUDENTS
Students of UT Tyler may contact the box office beginning August 12
for student ticket information.

PARKING
Remember, we are a full-time university. The campus has evening classes during the week, therefore, parking may be difficult near curtain time. Valet parking ($10) has limited spaces available. This lot may be full and unavailable if you arrive close to curtain, whether you have prepaid or not. Suggested arrival time is by 7 PM. We suggest you arrive early for parking. Get directions to the Cowan Center.

ABOUT YOUR TICKETS
SUBSCRIPTION ORDERS
Subscribers get priority access to all seats. Each year, a number of our events sell out. Avoid disappointment and subscribe today. Order early for best seating selection. Circle members of $1000 and up are seated first by priority. All other renewals are processed on a first-come, first-served basis. To ensure your seating priority, please return your order form as soon as you get it and well before the deadline of June 12, 2013.

WILL CALL
All ticket orders received fewer than 10 days prior to the performance will be held in Will Call for pick up. Will Call tickets can be picked up at the box office 1 hour prior to the event, or during regular office hours. Photo ID required.

GROUPS SAVE MONEY
Receive special discounts for groups of 20 or more. Group discounts are available for series events at the Cowan Center. Special events do not offer a discount. For a group order form, call 903-566-7424. Group orders will be accepted beginning August 12, 2013. If you are a school group, ask about special discounts. Deposit required for group orders.

NO REFUNDS
No refunds except in the case of a cancelled event. Handling charges and facility fees are not refundable. Due to the nature of live performance, programs and dates are subject to change.

EXCHANGES
Exchanges are only for a different performance of the same event, based on availability. Tickets are exchanged at face value. Tickets of higher value exchanged for a lower value are considered an even exchange. Tickets exchanged for a higher value need the difference paid. A $3 per ticket fee will be charged for exchanges.

CHILDREN
A ticket is required for everyone entering the theatre including children. Due to fire codes, everyone (including young children) must have a ticket. Children under 5 are not admitted unless noted. Additionally, even for children over the age of five, many shows would not be enjoyable or suitable. Some shows contain mature content, language or adult themes. Parents are urged to consider children's interests, maturity and attention span, and the rights of people seated around them. Should a child become disruptive, you may be asked to wait in the lobby with your child.

TICKET PRICES

Ticket pricing is guaranteed through August members' sales. Then, all single ticket prices are subject to change.Current single ticket prices are available on our website.

BE AWARE! 
The Cowan Center does not participate with any online ticket vendors. Cowan tickets are available ONLY from the Cowan Center box office and website, www.CowanCenter.org. The Cowan Center is not responsible for any tickets purchased through an unauthorized website or source.

VOLUNTEERS
The Cowan Center welcomes the time and commitment of volunteers. If you would like to be an usher during the 2013-14 season, call 903-566-7288.

PLEASE MAKE SURE WE HAVE YOUR E-MAIL ADDRESS ON FILE! 
The Cowan Center sends relevant, updated event-related parking and late seating information via e-mail a couple of days before an event.

FACEBOOK!
Visit the Cowan Center Facebook page to view pictures from events, information about upcoming events, and any special announcements. www.facebook.com/uttylercowancenter

LATE SEATING
Patrons arriving late will be admitted at the discretion of management. All performances begin promptly at the designated show time. Latecomers will be asked to wait in the lobby until an appropriate time in the performance to enter.

ACCESSIBILITY
Wheelchair locations are available on both orchestra and balcony levels. Parking spaces for patrons with disabilities are located closest to the Center. The Center is equipped with a listening system and devices are available at no charge on a first-come, first-served basis at the information desks.

OTHER EVENTS AT THE COWAN CENTER
The Cowan Center box office facilitates ticketing for the East Texas Symphony Orchestra Masterworks Series and events associated with the Texas Rose Festival.

JOIN THE COWAN CENTER CIRCLE

Executive Producer: $5,000 and up
Producer: $5,000
Director: $2,500
Stage Manager: $1,000
Supporting Role: $200
Actor: $100
Chorus: $50