ABOUT THE COWAN CENTER
BOX OFFICE HOURS
Monday-Friday (9 AM-4 PM) and one hour prior to each performance. All sales — phone, internet, in-person, fax or mail — begin at 9 AM on the on-sale date. The box office is closed for university holidays.
SUBSCRIPTION ORDERS
Subscribers get priority access to all seats. A number of our events sell out. Avoid disappointment and subscribe today. Order early for best seating selection.
- Circle members of $1000 and up are seated first during renewals by priority level.
- All other renewals are processed on a first-come, first-served basis.
- New subscribers are seated after upgrade requests from current subscribers are completed.
To ensure your seating priority, please place your order as soon as possible before the renewal deadline of June 11. New subscribers can place an order beginning June 8, getting them in line for seating.
TICKETING SENIORITY
Subscribers are seated first (subscriptions available May 18-June 11).
Circle members are seated second, after subscribers (Circle members access tickets June 22).
The general public is seated third (general public ticket sales open July 13).
ORDER FEES
Subscription Orders: Available by phone or in-person; $8 per order handling fee for series subscriptions and $2 postage.
Single Ticket Orders: Available by phone, online or in-person; $4 per order handling fee and $2 postage. Online ticket orders have the fees above plus a $4 per ticket fee.
NO REFUNDS
No refunds will be given except in the case of a canceled event. Refunds in the case of a cancellation will be for the value of the ticket only. Handling, internet and postage fees are nonrefundable. Due to the nature of live performances, programs, dates and times are subject to change. Date changes do not constitute a cancellation.
EXCHANGES
Exchanges are only for a different performance or seating of the same event, based on availability. Tickets are exchanged at face value. Tickets of higher value exchanged for a lower value are considered an even exchange. Tickets exchanged for a higher value need the difference paid. A $3 per ticket fee will be charged for all exchanges.
